I’ve Switched to VerticalResponse for Email Marketing

by Kevin Delaney on August 19, 2010

Of all the tools you have in your marketing arsenal, none are more important than your email list.

Vertical Response logoIf you’re really savvy, you maintain multiple lists. For example, for my Voiceover Ninja projects I manage several lists, each pertaining to different geographical areas where I host workshops.

To do this professionally, I need a reliable email marketing service. For a while I was using Constant Contact, and briefly tested iContact, but I’ve settled on VerticalResponse, and am very happy with it.

Spam: The Bane of Online Marketing

When you send emails often to large numbers of people — and especially when your messages contain commercial solicitations — you must protect yourself against accusations of spamming.

Major email marketing companies like VerticalResponse take this issue very seriously, and forbid their customers from using their system to send unwanted messages.

Can of SpamNot to use a service with ironclad anti-spam rules is to court trouble. A colleague of mine who recently started an email newsletter for her business described a nightmarish scenario — someone claimed she had “spammed” them, and as a result her email account was suspended, and she was made to pay a fine!

When you create a new list through VerticalResponse, you’re required to declare that everyone on it has consented to receive communications from you. Each message you send contains a link so a person can instantly be removed from future mailings. These zero-tolerance policies help to ensure that your messages will reach their intended recipients without delay, and you won’t get in trouble.

Ease of Opting In

VerticalResponse makes it incredibly easy for visitors of your website or blog to sign up to receive your emails.

I really like their customizable opt-in box. You set up the form to collect the info you want (name/city/state/zip code), then copy and paste the code into a web page. Readers can register automatically, with no involvement from you.

You can arrange your preferences so that every time someone opts in, you get an email notification. You can also set up autoresponders, so that new subscribers get a welcome email from you, which can contain additional links and info.

Voiceover Ninja HTML EmailDesign Visually Impactful Emails

VerticalResponse offers many templates for creating an email newsletter. They even have an online editor so you can create your own designs from scratch, with no knowledge of HTML necessary.

I set up my emails using a separate HTML editor, then I cut and paste the code directly into the box. It’s easy, and you can preview your email with one click.

Powerful Analytics

VerticalResponse allows you to track statistics about the emails you send. What’s your “open rate”? How often are your readers clicking on the links you provide?

This is crucial information that helps you gauge the effectiveness of your campaigns — and plot out your future moves. Thanks to their system of analytics, you can see at a glance what’s working and what isn’t.

Free 30-Day Trial

If you’re not using an email marketing service, try VerticalResponse free for 30 days — I’m certain you’ll never look back! If you’re using a different service, check out VerticalResponse and see how it compares. (You can transfer lists from other services via .csv files with minimal hassle.)

After you sign up, you can become a VerticalResponse affiliate, and earn generous commissions whenever someone joins the service through you.

(When you sign up for their free trial, you put $5 in my pocket. Become a regular customer, and I’ll get $50!)

VerticalResponse’s rates are very reasonable, and totally worth it for the peace of mind and ease of use. Register for your free trial now, and let me know how you like VerticalResponse!

Click here to register for your free 30-day trial of VerticalResponse

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Does Your Website’s URL Suffer From Low Self-Esteem?

by Kevin Delaney on August 11, 2010

I’m continually astonished at how many websites commit a very simple error.

If a URL consists of multiple words, capitalize the first letter of each word any time the URL is written or printed.

Which of the following URL’s “pops” and captures your attention more?

www.wealthybohemian.com

www.WealthyBohemian.com


The first isn’t easy to read. It’s a mash of letters we’re not used to seeing together.

The second is clearer and stronger. You can tell right away there are two words in the name, and you know what those words are.

Writing a website’s URLs in all lower-case letters is virtually an epidemic. The Internet has been around for 15 years now — yet people still think it’s hip and cool to put their brand across this way.

Or maybe it’s just laziness.

When you write a URL in all lower-case letters, you not only impose a mental burden on your reader, you also make your site look unimportant and insignificant — like just one more website on the internet.

Capitalizing the first letter of each word in your URL boosts your site’s self-image. Imagine if I wrote my own name this way:

kevin delaney

Doesn’t it look small and uncertain — as opposed to the the solidity and “oomph” of Kevin Delaney?

As human beings, we’re used to reading things a certain way. We expect proper names to be capitalized. This isn’t schoolmarm grammar; when we see a name in lower case, it automatically occupies a “lower” status in our minds.

Sometimes, not being clear about where the words break in your URL can be embarrassing. Here’s a website that’s used often by Hollywood producers. See if you can decipher it without caps:

www.whorepresents.com

Did you read it as “whore presents”? I did! No, you can’t buy gifts for your favorite hooker here. (Though that might be a popular business in Tinseltown.) It’s a site to look up agent information for actors. The name is Who Represents dot com.

I’ll be back soon with a video about how to choose a killer URL for your website — and what kinds of names to steer clear of!


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As a professional voiceover artist, you’d think I’d have been more up-to-speed on the audiobook market. I listen to spoken audio all the time — the majority of it coming from an extensive collection of tapes and CDs which I’ve manually converted for listening on my iPod.

Audible dot com logo imageI recently discovered Audible.com — and I’ve stepped into the future! Audible is like Amazon.com for audiobooks. The awesome thing is you download titles directly to your computer.

How It Works

Audible runs on a membership system; you select either the Gold or Platinum program, depending on how many titles you consume in a month. (Gold gives you one “credit” each month, which can be redeemed for one audiobook. Platinum gives you two.)

You can opt for a monthly or Annual plan, the latter of which gives you all of your credits for the year at once.

If you’re out of credits, you can always purchase additional titles. Audible’s prices are very reasonable, much less than what you’d pay to buy the same titles on CD.

Remembering the Past

I can’t help but recall how acquiring and listening to audiobooks used to be — particularly unabridged ones, which are the only kind true aficionados would ever bother with.

I used to get a paper catalog from a leading audiobook publisher. At that time, everything they offered was on cassette. Since an average-sized book can easily equal 20 hours of audio, that usually meant large clamshell boxes filled with tapes.

Most people wouldn’t buy a pile of cassettes they’d listen to once, so the company had a rent-by-mail program: You’d keep a set for as long as you needed, then ship it back in a postage-paid box when you were finished. It was cost-effective, but cumbersome and slow.

Of course, you could borrow tapes for free from your local library, though especially with the bigger sets, there was always a good chance that at least one would be missing or damaged.

Welcome to Now

Audible.com has over 75,000 titles, and their vast inventory is easily searchable. When you see a title you want, add it to your cart. When you checkout, Audible deducts the credits and starts the download.

There are currently five options for audio quality/file size. I always go with the “Enhanced” option, which delivers the largest file and the best sound. (It also takes longest to download.)

If you don’t want to wait, or have limited space on your iPod, you might select one of the lower-fi options. You can re-download a title at any time at a higher or lower bitrate.

A Great Deal

Right now, Audible is running a special deal (if you join via my link) that gets you three months of Gold membership (1 credit per month) for $7.49 each month.

After that, you’ll be charged the regular rate of $14.95/month.

Audible audiobooks $7.49 special offerAudible also has a generous affiliate program you can join, so once you’re a member you can share your own impressions about the service and earn a 20% commission from anyone who signs up. (Will I receive a commission if you sign up through this article? You betcha!)

Click the box to the right to start enjoying the benefits of an Audible.com membership now!

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(Besides the fact that they’re all known by just one name!)

In this third installment of my interview with marketing expert Laura Ries, we talk about what has made these people not just incredibly popular celebrities, but super-powerful brands.

Oprah Winfrey, Elvis Presley, Madonna

Oprah Winfrey, Elvis Presley, Madonna

Branding is at the heart of every big-time success. The public can only fall in love with your product, service — or you — if there’s something about your brand that sets it apart.

If you haven’t heard the previous installments of my chat with Laura, go here for part one, and here for part two.

The 22 Immutable Laws of BrandingAfter you’ve listened to the interview, head over to Amazon.com and pick up Laura’s book, The 22 Immutable Laws of Branding. It’s a veritable manual on how to create a killer brand, and a very fun read!

(Audio is approximately 6 minutes)

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Click here to download the audio

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Fake Check FAIL

July 7, 2010

Sleazy Business Tip: When attempting to trick people into thinking that your junk mail advertisement is a check, it’s best not to address it to “occupant.” Tweet This Post!

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Prince: Internet “Completely Over,” Advocates Return to Sheet Music

July 6, 2010

In an interview with British tabloid The Daily Mirror, music icon Prince says he believes the Web is dead, and digital music distribution is a thing of the past. “The Internet’s like MTV. At one time MTV was hip and suddenly it became outdated. Anyway, all these computers and digital gadgets are no good. They [...]

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Audio: Marketing Expert Laura Ries on Personal Branding

June 14, 2010

Do you think of yourself as a brand? You are one, whether you realize it or not! Laura Ries and her father Al Ries help individuals and companies to think like brands. In their books and on Laura’s blog, the Rieses lay out strategies for thinking different, and how to create a strong identity for [...]

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Making Your Wife Your Mistress: Romantic Advice From Lois Bird

May 21, 2010

In this day and age, romance is virtually dead. Fortunately, even though our culture might be clueless about the finer aspects of love and relationships, we can choose not to be. One of my all-time favorite books on this topic is How to Make Your Wife Your Mistress by Lois Bird. Published in 1972, it’s [...]

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A Place for My “Stuff”: Goodwill

May 17, 2010

Yesterday, I did something I’ve been meaning to do for a long time. I took a clutter laxative and evacuated from my life some objects that have been occupying valuable real estate, both in my living quarters and my field of mental concern. Useless junk that has been weighing me down and holding me back. [...]

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Audio: Understanding Branding with Marketing Guru Laura Ries

May 12, 2010

What is a brand? Why do some brands succeed, while others never get off the ground? I recently chatted with author & marketing expert Laura Ries on the essence of branding, particularly personal branding. The conversation was phenomenal — fortunately, I had the foresight to record it! Laura and her father Al Ries have written several [...]

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Video: Don’t Focus on Numbers

May 11, 2010

Are you a stats-addict? Do you constantly check website analytics & other data — and do you feel frustrated when, in your opinion, too few people are paying attention to you? In this video, I caution against the mistake of ascribing too much importance to numbers. As marketers and entrepreneurs, we need to focus on [...]

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Video: When They Opt-Out

May 7, 2010

It happens to the best of us. Despite our best efforts to keep our hordes of slavishly adoring fans happy, one or two lose interest, and stop following us. Was it something we said? Usually not. Here are a few thoughts on what to do (and more specifically what not to do) when folks decide [...]

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Video: Shameless Self-Promotion

May 3, 2010

What could ever be shameful about sharing what’s great about you with the world? In this video, I talk about the virtue of getting your “stuff” out where it can be seen, heard & appreciated by other people. I share my special yin-yang diagram of success — and explain why the only shame is not [...]

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Self-Marketing Tip of the Day

April 19, 2010

When creating videos for the Internet, avoid the hackneyed “hey guys / hi guys” introduction: Tweet This Post!

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